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]]>A librarian from Scotland named Mel (@grumpwitch) used her workplace as an opportunity to do some sociological research. She shared her observations about the things she learned while working in a library on Twitter and most of her thoughts are not about books.
“I was waiting for the kettle to boil while I made dinner one evening and I’d been chatting with my colleague about the strange and random things we’d learned in this job,” she said.
“So I started tweeting them out without any sort of thought about order or structure, just as they came to my head. I figured a few of my fellow library assistants would relate. If I’d known how big it would become, I’d have proofread them first!” she told Bored Panda.
Things I have learned about the general public whilst working at the library:
— Secret Library Gorgon
1. A huge number of people under 20 can't read face clocks, having grown up with only digital one.
2. Many people don't know how to spell "library." It's in our email address. This causes problems(@grumpwitch) May 15, 2019
3. A disturbing number of young people don't actually know how book-lending at the library works. They assume it costs money! Teach your children about libraries!
— Secret Library Gorgon
4. Crime and thriller are basically the same thing in many cases. In fact, we have doubles of books because of that.
7. Libraries are a godsend for blind and deaf people and not just for audiobooks. They can come for help with filling out forms and getting directions.
— Secret Library Gorgon
8. Some elderly people go through books at a TERRIFYING rate. They are to be feared and respected.
13. Most banks assume that everyone has an email now. In fact, some people have trouble proving that they exist at all without one.
— Secret Library Gorgon
14. Library folk are good folk. We do this because we are passionate about it. We have to be.
16. Libraries remain the only place where you can spend hours in a publicly-accessible building without being expected to spend money. Parents come to entertain their children for free on wet days. People in poverty come for a warm place to sit. Libraries are a haven.
— Secret Library Gorgon
18. A library lives and dies by the staff on the counter. You can have the best funding, all of the books and tech in the world but you'll only get footfall if your staff go above and beyond. Sometimes even that doesn't work, though and it's frustrating.
— Secret Library Gorgon
20. Staff are hitting their heads against walls volunteering to create events, classes and groups only to have them shot down because local councils don't understand social media or want to charge for it. I can't overemphasise just how much unpaid work staff do.
— Secret Library Gorgon
22. Authors don't like to visit little libraries because they don't get paid. Bookstores often pay.
— Secret Library Gorgon
23. The "sexy librarian" trope has actually done a LOT of harm and has caused countless incidences of sexual assault by men who can't tell the difference between porn and reality.
25. Library staff ALWAYS want to know what you thought of the book. We want to know what to recommend to others!
— Secret Library Gorgon
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